Monday, September 29, 2008

How to fix a Mac

While I am far from being an expert on Macs, well maybe not even close to being able to operate one functionally, I have had a fair amount of experience in the last weeks to try my hand at acting like I do. Among the list of things I have had to fix were: a docket that wouldn't allow the user to open their trash can, a server whose FTP services were down, and my own Mac which stalled and wouldn't boot properly after installing an OS update. 

In all these scenarios and the many more I haven't listed I had to spend several minutes of research to find where I was supposed to start. After screening several tech help forums and help guides I then took a few more minutes to implement the change necessary to fix the problem. All in all I usually spent about an hour per problem to insure I wouldn't make any error (and to help remember later on what I did exactly to fix the problem). In every case, and really I can't think of an exception, all my solutions that I tried to use on the problems didn't solve them. I can tell you, though, that in every case the computer ended up being fixed. How, you might ask? Well if there's one Mac secret that I've learned from all my computer fixings is this: restarting a Macintosh will almost always fix the current problem you are having.

I can't tell you how frustrating it has been to see that all my solutions eventually were trumped by just restarting the computer. I now honestly just restart any computer that has some sort of error on it or other. In doing this I have cut down my time from finding the problem to fixing it by ten fold. Too bad this method can't be used in other areas of my life...

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